Why Gentem is Different
From 3rd Party Billers
Transparency &
Real-Time Reporting
Gentem
- Yes. Reports and performance are accessible in real-time to evaluate your performance.
Traditional Third Party Biller
- No. You have to wait for monthly reports and often do not have access to all the reports.
Access to Your Data
Gentem
- Yes. You have access and ownership of all your data.
Traditional Third Party Biller
- No. Third-party billers often block you from getting access to your data.
Technology
Gentem
-
Our technology is built in Silicon Valley and leverages automation, data science and medical billing experts.
Our growing specialty dataset is key to our ability to maximize your reimbursements and never leave money on the table.
Traditional Third Party Biller
- Outdated technology supported by heavily manual processes. No data-driven products.
Dedicated Team
Gentem
- Gentem team members are an extension of your practice. We work with all departments to achieve optimal revenue with dedicated resources including certified coders, billers, revenue cycle managers and QA
Traditional Third Party Biller
- Many third-party billers have high staffing churn. This can leave you with new team members who may not be as familiar with your practice. This causes increased errors and payment delays.
Based in the
United States
Gentem
- Headquartered in Silicon Valley with a nationwide team that understands various state and payer policies specific to your practice and region.
Traditional Third Party Biller
- Often overseas and fragmented teams. Usually outsourced to various entities without dedicated resources to research state and payer policies.
Communications
Gentem
- Direct contact with revenue cycle managers plus access to coders and billers. Standing meetings at your preference. Centralized ticketing system to track and resolve issues & questions
Traditional Third Party Biller
- Limited to monthly meetings or urgent meetings when revenue starts to tank.
Credentials
Gentem
- Certified Professional Coders (CPC) coders working on every account. Every person touching your claims or revenue has multiple years of clinic and hospital experience.
Traditional Third Party Biller
- Entry level team members lacking specialized experience or knowledge, thus focusing only on easy to manage claims and reimbursement.
Specialties
Gentem
- Only take on specialities that we can assign a dedicated team with experience. Dedicated team members with specialized experience are assigned. Assigned Account Managers/ trainers have multiple years of experience within the specialized field of medicine.
Traditional Third Party Biller
- Typically assigned to an experienced team to kickstart your billing but quickly transitioned to a team with less experience or knowledge of specialty to lower costs.
Results
Gentem
- Average 10-15% increase in monthly revenue from customers who switch to Gentem. Gentem is vested in achieving optimal revenue through effective and efficient workflows. We work for the practice and strive to maximize our results every week.
Traditional Third Party Biller
- Cuts costs and focuses efforts on easy and straightforward reimbursements, leaving money on the table your practice deserves.